of these instructions before you do anything.
1. Go to a Web browser and type in
www.mtsu.edu/changepw ( or click
on URL )
2. Enter your student ID number and
date of birth
3. Read and accept/deny the Computer
and Network Acceptable Use Policy
4. Wait for login to appear and instructions
on setting your password
5. Enter your password twice for verification
Determine your password before you begin.
- Frank (the e-mail server) is
CASE Sensitive ( lower case and upper case letters are considered different
letters) Be sure you know what you entered.
Frank will not allow real words
as passwords and it prefers a combination of upper case letters, lower
case letters and numbers.
- You want something that you will remember.
A practical suggestion is to use 3 initials ( either yours or someone you
know) Make those capital JDH . Then three numbers associated
with those initials (social security numbers, birth date, phone) 411
and then and indication or what those numbers represent in lower case
(ss for social security, bd for birth date, ph for phone. So that
this person's password becomes JDH411ss. You may change you
password, but your user name stays the same.
KNOW YOUR PASSWORD BEFORE YOU
ENTER IT AND CAREFULLY ENTER IT. Remember the
actual password will not appear on the screen so you will not know if you
made a mistake
It will take a few minutes to process your account.
If you need account activation assistance,
please go to the help desk located in the basement of the Cope Administration
Note: write down your username and password
in a secure place.
You will use this user name and password to email.
Your are now ready to log on to webmail and email
On campus, you may also get to your account with the same username
and password by using FRANK or MULBERRY.
Your e-mail address is: your firstname.lastname@example.org